Internet Plus Nursing Services | Making Patients Feel More Supported and Care More Compassionate

Recently, Mr. Liu's family presented a banner embroidered with "Angels in White, Unlimited Love" to Qingdao University Affiliated Rizhao Hospital/Rizhao Heart Hospital. They sincerely expressed, "Home nursing has brought great convenience to our family. My father has been bedridden for a long time, and we still have to work. Each visit to the hospital for catheter changes and blood draws was exceptionally difficult. Now, with professional nurses providing home services, our challenges have been resolved, and our gratitude is beyond words."

Part 1: Home Nursing Services—Extending Love to Home

Mr. Liu, who is 82 years old, has been bedridden for a long time and is unable to care for himself. He was  previously hospitalized at our facility, where he received meticulous treatment and care from our medical  staff, allowing him to be discharged successfully. Recently, Mr. Liu needed a blood test for follow-up  examinations, and his catheter was also due for replacement. His family ordered home nursing services  through their mobile phone. After receiving the order, Nurse Liu Lei from the home nursing team quickly  assessed Mr. Liu’s condition, verified the necessary services, confirmed the appointment time, and explained  relevant precautions.

The next day, Liu Lei arrived at Mr. Liu’s  home as scheduled. With her skilled techniques and warm service  attitude, she efficiently changed the catheter, drew blood for testing, and provided health education and  rehabilitation guidance to Mr. Liu’s family. She also communicated via WeChat in real-time, patiently  answering the family’s questions, which gave them great peace of mind.

Part 2: Innovative Nursing    Model—Providing Quality Services

With the widespread implementation of   "Internet Plus Nursing Services," this initiative effectively meets the actual   needs of home patients, alleviating the burden of family caregiving and allowing   patients to feel more supported. It also adds warmth to nursing care. Currently, our   hospital offers 17 nursing service projects under the "Internet Plus Nursing   Services" framework, covering areas such as catheter care, wound and stoma care,   basic nursing, and cardiac specialty nursing. When patients and their families encounter   nursing issues, they can simply reach out for professional, quick, and effective nursing   guidance.

To date, our "Internet Plus   Nursing" program has completed nearly 100 services, receiving high praise from   patients and their families. In the future, our nursing team will further enrich the   nursing offerings and expand into new areas, continuously exploring and deepening the   "Internet Plus Nursing Services" model. We aim to provide more convenient,   efficient, and personalized nursing services to enhance public health with high-quality   care.

Consultation Phone: 0633-7689091

Part 3: Internet Plus Nursing   Services    Appointment Process

Step 1: Search for the "Rizhao  Hospital   Affiliated to Qingdao University" WeChat account or the "Rizhao International   Heart Hospital" service account. Select "Home Nursing" under "Online   Services."

Step 2: Choose the desired nursing service based on your needs, for example, select “Change  Nasogastric Tube” under "Catheter Care."

Step 3: Review the project details and make an immediate appointment (read the risk  acknowledgment form).

Step 4: Fill in patient information such as name, phone number, and gender in the nursing    project section, then save and proceed.

Step 5: Select the required service time and materials, describe the condition, then     submit the order and make payment.